Our contact details
Name: Dew Dance
Address: 3 Gandon Vale, High Wycombe, HP13 5LG
The type of personal information we collect
We currently collect and process the following information:
personal identifiers, contacts and characteristics (for example, name and contact details, address)
relevant health information
demographic information (age, location)
photographs and videos
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
for the purpose of an individual working contract
in payment for a service provided by you
from a complainant
to sign-up to receive newsletters from us
to register for a project or activity
on a feedback or contact form
photographs and videos taken during activities
We use the information that you have given us in order to:
to provide you with information about our business and your interaction with us
to understand how we can best support you in order to participate in our activities
issue newsletters and information to our mailing list
pay invoices for services provided by you to us
administer a working contract
respond to any complaints raised to us by a complainant
keep you safe during our activities and to ensure we know who to contact in case of an emergency
respond to questions on a contact form
evaluate a job application
photographs and video material can be used for marketing and archives
We will only share this information if required by law, regulators or tax authorities.
We make use of our own service providers who may process data on our behalf and on our instructions (for example Wix, PayPal, Crowdfunder and ticketing providers). In these cases we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) We have a contractual obligation
When you make a purchase from us, sign up for a project, provide a service or make a donation to us, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example we may need to contact you by email or telephone to provide details of a project, in the case of cancellation of a show, or in the case of problems with your payment.
(b) We have a legitimate interest
An example of processing data using legitimate business interest is to provide anonymous sensitive data of participants on a programme to a funder as part of a report on the impact of the programme. We will only do this if there is no overriding prejudice to you by using your personal information in this way. We may also add you to our mailing list, with your consent, to keep you informed about our work.
(c) Your consent
You are able to remove your consent at any time. You can do this by emailing email@example.com
We will ask for your consent to use data if it does not fall into either of the categories above. For example, if we are providing information to a funder that involves information about the health of participants and that information can be linked to an individual data subject, we will seek consent prior to using this information. This includes the use of photographs taken of participants. If at any time you change your mind and wish to withdraw consent for the use of your information, you can do this by contacting us.
How we store your personal information
We keep personal identifiable information only for as long as it is needed. Certain financial information will be kept for 7 years based on HMRC requirements. We will then dispose of your information by shredding paper information and deleting digital information. Emails will be kept for 7 years.
Cookies are files saved on your phone, tablet or computer when you visit a website. They are widely used to allow a website to function as well to provide website operators with information on how the site is being used.
We use the following cookies:
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
These cookies collect data to remember choices users make to improve and give a more personalised experience.
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.
You can update your cookie preferences by clicking on 'Cookie settings' in the bottom left corner of your screen.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk