Our contact details 
Name: Dew Dance
Address: 3 Gandon Vale, High Wycombe, HP13 5LG
E-mail: liezl@dewdance.co.uk
Website: www.dewdance.co.uk

The type of personal information we collect 
We currently collect and process the following information:

• personal identifiers, contacts and characteristics (for example, name and contact details, address)

• relevant health information

• demographic information (age, location)

• banking details

• reviews

• photographs and videos

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

• for the purpose of an individual working contract 

• in payment for a service provided by you  

• from a complainant  

• to sign-up to receive newsletters from us

• to register for a project or activity

• on a feedback or contact form

• job applications

• fundraising

• ticketing

• photographs and videos taken during activities

We use the information that you have given us in order to:

• to provide you with information about our business and your interaction with us 

• to understand how we can best support you in order to participate in our activities

• issue newsletters and information to our mailing list

• pay invoices for services provided by you to us

• administer a working contract

• respond to any complaints raised to us by a complainant  

• keep you safe during our activities and to ensure we know who to contact in case of an emergency

• respond to questions on a contact form

• evaluate a job application

• photographs and video material can be used for marketing and archives

We will only share this information if required by law, regulators or tax authorities.

We make use of our own service providers who may process data on our behalf and on our instructions (for example Wix, PayPal, Crowdfunder and ticketing providers). In these cases we require that these third parties comply strictly with our instructions and with data protection laws, for example around security of personal data.

 
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) We have a contractual obligation
When you make a purchase from us, sign up for a project, provide a service or make a donation to us, you are entering into a contract with us. In order to perform this contract we need to process and store your data. For example we may need to contact you by email or telephone to provide details of a project, in the case of cancellation of a show, or in the case of problems with your payment.

(b) We have a legitimate interest
An example of processing data using legitimate business interest is to provide anonymous sensitive data of participants on a programme to a funder as part of a report on the impact of the programme. We will only do this if there is no overriding prejudice to you by using your personal information in this way. We may also add you to our mailing list, with your consent, to keep you informed about our work.

(c) Your consent
You are able to remove your consent at any time. You can do this by emailing liezl@dewdance.co.uk
We will ask for your consent to use data if it does not fall into either of the categories above. For example, if we are providing information to a funder that involves information about the health of participants and that information can be linked to an individual data subject, we will seek consent prior to using this information. This includes the use of photographs taken of participants. If at any time you change your mind and wish to withdraw consent for the use of your information, you can do this by contacting us. 

How we store your personal information 

Your information is securely stored either in a locked file cabinet or password protected on staff computers and Google Drive. For third-party software (as mentioned above), the data storage is in line with each company’s Privacy Policy. 

We keep personal identifiable information only for as long as it is needed. Certain financial information will be kept for 7 years based on HMRC requirements. We will then dispose of your information by shredding paper information and deleting digital information. Emails will be kept for 7 years. 

Cookies

Cookies are files saved on your phone, tablet or computer when you visit a website. They are widely used to allow a website to function as well to provide website operators with information on how the site is being used. We use cookies to collect and store information about how you use our website. Some cookies are essential for how we run our website, but for others we ask for your consent before using them.
 

We use the following cookies:

Essential cookies
These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled.
Marketing cookies
These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.
Functional cookies
These cookies collect data to remember choices users make to improve and give a more personalised experience.
Analytics cookies
These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

You can update your cookie preferences by clicking on 'Cookie settings' in the bottom left corner of your screen.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information. 

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• ve us to another organisation, or to you, in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal information you ga

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at liezl@dewdance.co.uk if you wish to make a request.
 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at dewdances@gmail.com.
You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

This privacy policy was created on 11/10/2022 last updated on 06/03/2024